Victorian Energy Upgrades (VEU) Program
ADVICE: Information regarding eligibility and available products can update regularly. MHIAA advises customers to check the Victorian Energy Upgrades (VEU) website for the latest information and eligibility before making a purchase.Â
HOW VICTORIANS CAN SAVE ON THEIR HEATING AND COOLING UPGRADE WITH THE VIC ENERGY UPGRADES PROGRAM
What is The Victorian Energy Upgrades (VEU) Program?
Managed by the Essential Services Commission, the Victorian Energy Upgrades (VEU)Â program helps Victorian households and businesses reduce their greenhouse gas emissions by offering discounts on energy efficient products and services. These are usually paid upfront delivering an instant saving off the purchase and/or installation price.
Eligible customers can choose to upgrade from several eligible energy efficient products including energy efficient air conditioners and commercial hot water solutions. Â Eligibility conditions apply, please check the VEU website for details: https://www.energy.vic.gov.au/victorian-energy-upgrades/about
How Does the Program Work?
The eligible incentive is determined by the Victorian energy efficiency certificates (VEEC’s), the accredited provider or ‘AP’, and the product that is installed.
Customers select eligible products as part of their upgrade through an accredited provider (AP).
The AP completes the installation and generates the applicable VEEC’s based on the greenhouse gas savings associated with the installation of an energy efficient product and/or decommissioning of an inefficient product.
The certificate is then traded to energy retailers. These energy retailers are required to acquire and surrender Victorian energy efficiency certificates (VEECs) to meet their  annual targets. The sale of these certificates is what is used to fund the incentive/discount to the customer.
What MHIAA Products are Eligible?
MHIAA products eligible for the incentives under the program are listed under the following groups:
- Part 6 Activity– Space heating and cooling, installing a high efficiency air conditionerÂ
- Part 44 Activity– Commercial and industrial air source heat pump water heatersÂ
For current list of eligible products please click a link below:
- Heating and Cooling: Click here to download
- Commercial Heat Pump Water Heaters: Click here to download
- OR search on VEU Product registry here: VEU Registry
Where can I find out more?
For more information about the program, eligible products and FAQ’s visit: https://www.esc.vic.gov.au/victorian-energy-upgrades-program
Are You a Tradesperson or Installer and Want to Be Involved?
For more information about participation in the VEU program, obligations for Accredited persons, please visit: https://www.esc.vic.gov.au/victorian-energy-upgrades/participating-veu-program
Source: Information has been obtained from the Essential Services Commission VEU Website. It is to be used as a guide only. The VEU program can be updated at any time and MHIAA does not guarantee the full accuracy of this information. The installer/customer is advised to check the relevant website to confirm information and product eligibility  before making a purchase.