Chosen by Australians, Awarded by Canstar: Mitsubishi Heavy Industries Named Canstar Blue’s 2026 Most Satisfied Customers Air Conditioner Brand
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is proud to announce that it has been recognised as the winner of Canstar Blue’s 2026 Most Satisfied Customers Award for Air Conditioners, reinforcing its position as one of Australia’s most trusted air conditioning brands.
The award is particularly significant because it is based entirely on feedback from Australian consumers who have purchased, installed and used an air conditioner within the last three years. Canstar Blue’s independent research measures customer satisfaction across a range of key performance criteria, providing a genuine reflection of the experiences of everyday Australians.
Five-Star Ratings Across What Matters Most
In the 2026 Air Conditioner Ratings, Mitsubishi Heavy Industries outperformed all other brands and achieved an outstanding five-star rating for:
Satisfaction
Money
Functionality
These results demonstrate the confidence Australian consumers place in Mitsubishi Heavy Industries and recognise the brand’s commitment to delivering reliable, high-performing and energy-efficient air conditioning solutions for homes and businesses across the country.
This award means so much because it comes directly from the people who use our products every day.
Being recognised by Australian consumers as the Most Satisfied Customers Air Conditioner Brand is a testament to our ongoing commitment to quality, innovation and customer satisfaction. We sincerely thank our customers for their trust and support and remain dedicated to providing air conditioning solutions that deliver exceptional comfort, performance and reliability.
Mr. Akihiro Nakajima, Managing Director, Mitsubishi Heavy Industries Air-Conditioners Australia.
Canstar Blue’s customer satisfaction ratings are based on surveys conducted through accredited research panels and are designed to help Australians make more informed purchasing decisions. The ratings reflect real customer experiences and feedback, making the award a powerful indicator of genuine consumer trust and satisfaction.
From advanced inverter technology and energy-efficient performance to SMART climate control and whisper-quiet operation, Mitsubishi Heavy Industries continues to innovate to meet the needs of Australian households and businesses. The recognition from Canstar Blue reinforces the brand’s reputation for delivering products that consistently exceed customer expectations.
As one of Australia’s most recognised consumer awards programs, Canstar Blue surveys thousands of Australians every year across hundreds of product and service categories. To receive the Most Satisfied Customers Award, brands must earn strong satisfaction outcomes from consumers and outperform competitors across the factors that matter most to customers.
This recognition adds to Mitsubishi Heavy Industries growing list of independent accolades, cementing its position as the Experts in Air and the most awarded air conditioning brand in Australia.
Awarded by Canstar.